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020 8478 2022

Packaging Guidelines & Standards

We know you want to get your goods delivered safely to their destination in the same condition it was sent. When using our Online Self-Service you need to do your part by reviewing our packaging guidelines and standards - this will not only reduce the risk of damage to your goods but also minimise the risk of delay.

BOX


  • Use Double wall / double layered box..
  • Use heavy duty double-layered board wherever possible and definitely for any items weighing over 12kg.
  • Original manufacturer's box in excellent condition that was designed for the goods is acceptable.
  • Attractive packaging may not suitable for shipping please avoid.
  • Label fragile if delicate items
  • Choose the appropriate size of packaging for the items you are sending. Under-filled boxes are likely to collapse; overloaded ones may burst.
  • Taping & Sealing

  • Seal box strongly.
  • You should apply three strips of 48mm packaging tape to both the top and bottom flaps of the box.
  • Do not use masking tape, cellophane tape, scotch tape, sticky tape, duct tape, string, or paper over-wrap.
  • Labelling & Preparing

  • Print the labels generated through our Online Self-Service and tape them securely to your parcels.
  • You must place the consignment note/address label on the top of the package. Do not place the label over a seam or closure or on top of sealing tape.
  • You must remove or cross out old bar-coded labels and address labels on a used box..
  • Box Size

    10Kg

  • Inside dimensions: 15.81" x 12.94" x 10.19" (40.16 cm x 32.86 cm x 25.88 cm).
  • Maximum weight allowed: 22 lbs. (10 kg); to qualify for the flat rate, weight cannot exceed 10Kg
  • 25kg

  • Inside dimensions: 21.56" x 16.56" x 13.19" (54.8 cm x 42.1 cm x 33.5 cm).
  • Maximum weight allowed: 55 lbs. (25 kg); to qualify for the flat rate, weight cannot exceed 25 kg
  • DANGEROUS GOODS & PROHIBITED ITEMS

  • Any flammable liquids/ Solids
  • Any decoration items containing Liquid
  • Any items containing gel.
  • Any Prescribed medicines
  • Money notes or coins/ Currency
  • Gold or Silver Jewelry
  • Any item containing any type of Gas
  • Any item containing any type of Pressure Gas
  • Gasoline
  • Gas torchesli

  • Lighter fluid
  • Cooking fuel
  • Other types of flammable liquid fuel
  • Flammable paints
  • Paint thinner
  • Soporific (Any anoxic/ drowsy drug)
  • Aerosols
  • Batteries or cells
  • Any Biological substances human, animal or plant
  • Turpentine
  • Empty Cylinders
  • Cheques or Tickets that are not named
  • Dangerous goods
  • Any Explosive items Deactivated or Replica Weapons
  • Tobacco or Tobacco products
  • Any Sharpen Items
  • For Further information please contact us

DANGEROUS GOODS & PROHIBITED ITEMS

What is the largest parcel size I can send?.

The largest size parcel that Door to Door Cargo will accept is either.

75cm x 75cm x 75cm .

120cm x 50cm x 50cm

150cm x 35cm x 35cm

The maximum weight for these parcels is 30kg.

If any query, Please call us on 0208 478 2022.

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