Image Alternative text
Login |Register
020 8478 2022

Packaging Guidelines & Standards

We know you want to get your goods delivered safely to their destination in the same condition it was sent. When using our Online Self-Service you need to do your part by reviewing our packaging guidelines and standards - this will not only reduce the risk of damage to your goods but also minimise the risk of delay.


  • Use Double wall / double layered box..
  • Use heavy duty double-layered board wherever possible and definitely for any items weighing over 12kg.
  • Original manufacturer's box in excellent condition that was designed for the goods is acceptable.
  • Attractive packaging may not suitable for shipping please avoid.
  • Label fragile if delicate items
  • Choose the appropriate size of packaging for the items you are sending. Under-filled boxes are likely to collapse; overloaded ones may burst.
  • Taping & Sealing

  • Seal box strongly.
  • You should apply three strips of 48mm packaging tape to both the top and bottom flaps of the box.
  • Do not use masking tape, cellophane tape, scotch tape, sticky tape, duct tape, string, or paper over-wrap.
  • Labelling & Preparing

  • Print the labels generated through our Online Self-Service and tape them securely to your parcels.
  • You must place the consignment note/address label on the top of the package. Do not place the label over a seam or closure or on top of sealing tape.
  • You must remove or cross out old bar-coded labels and address labels on a used box..
  • Box Size


  • Inside dimensions: 15.81" x 12.94" x 10.19" (40.16 cm x 32.86 cm x 25.88 cm).
  • Maximum weight allowed: 22 lbs. (10 kg); to qualify for the flat rate, weight cannot exceed 10Kg
  • 25kg

  • Inside dimensions: 21.56" x 16.56" x 13.19" (54.8 cm x 42.1 cm x 33.5 cm).
  • Maximum weight allowed: 55 lbs. (25 kg); to qualify for the flat rate, weight cannot exceed 25 kg

  • Any flammable liquids/ Solids
  • Any decoration items containing Liquid
  • Any items containing gel.
  • Any Prescribed medicines
  • Money notes or coins/ Currency
  • Gold or Silver Jewelry
  • Any item containing any type of Gas
  • Any item containing any type of Pressure Gas
  • Gasoline
  • Gas torchesli

  • Lighter fluid
  • Cooking fuel
  • Other types of flammable liquid fuel
  • Flammable paints
  • Paint thinner
  • Soporific (Any anoxic/ drowsy drug)
  • Aerosols
  • Batteries or cells
  • Any Biological substances human, animal or plant
  • Turpentine
  • Empty Cylinders
  • Cheques or Tickets that are not named
  • Dangerous goods
  • Any Explosive items Deactivated or Replica Weapons
  • Tobacco or Tobacco products
  • Any Sharpen Items
  • For Further information please contact us


What is the largest parcel size I can send?.

The largest size parcel that Door to Door Cargo will accept is either.

75cm x 75cm x 75cm .

120cm x 50cm x 50cm

150cm x 35cm x 35cm

The maximum weight for these parcels is 30kg.

If any query, Please call us on 0208 478 2022.

Enter your details and get rapid Quote

Tracking Id not Found
Please Correct Tracking Id
Type Tracking No Collected In Transit At Delivery Depot Out of Delivery Depot

Shipement Summary

Type Shipement Address Collection Address Delivery Address
Transaction Id : Total
Total Weight = Kg
Collection () 0
Total Amount to be Paid 0

Select Date for Collection

Enter Your Tracking Number